McDonald’s is removing self-serve beverage stations. What does it mean for customers?

Wednesday, May 22, 2024 at 12:00 AM

(NewsNation) — McDonald’s has been working toward the elimination of its self-serve beverage stations in restaurants across the U.S. for the past year, with the company wanting to phase them all out by 2032. Plus, some locations may start to charge customers for refills.

In-restaurant customers won’t be able to pour themselves a drink, which a McDonald’s spokesperson told CBS is meant to make the experience more consistent no matter where the customer orders.

As the change — announced last year — has started to become a reality, videos of bare drink stations have flooded the internet, drawing criticism from customers.

The full article is available at ozarksfirst.com.

(Story by Devan Markham, ozarksfirst.com)

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